Terms & Conditions

My Terms and Conditions

In order to run my tutoring business I have to point out to you these simple rules due to the occasional parent/carer who has not done these !!

1  Cancellations. 
If you have arranged to come for a lesson and cancel within 48 hours of the lesson, I must ask you to pay for it.
I can accept cancellations if you can give me 48 hours notice as this allows me to slot other people into cancelled slots. (It also allows me to plan my day - we are all busy and plans are good !)
I also ask you to use at least 90% of a weekly organised slot's allocated times. It is possible to make arrangements for tutoring every second week but once organised, slots must be used.

I reserve the right to cancel any lessons and I will inform you as soon as I can of this. If your child has for example an important upcoming test then I will do my best to find an alternative time that week for tutoring.

2   Arrive on Time but not ahead of Time !
Please don't arrive early for tutoring - I may well be tutoring someone else - I tend to leave a 5 minute gap between tutoring sessions to avoid any overlap problems. I also tutor very often via Skype so you may not have realised I am tutoring someone.

3   Pick up on Time
Equally, please don't arrive late to pick up your child. I don't have a handy waiting room I am afraid and I would not send a child out onto a cold dark street in the middle of winter when they don't know where their parents are ! But if they are having to stand in my hallway it is awkward for everyone and disruptive of my next tutoring session. (I know its obvious but people still do this !!)